Privacy Policy

Our number one priority is to keep your data safe. Check out privacy policy to learn more.

1. Introduction

This Privacy Policy explains how KA VISA SERVICES COMPANY W.L.L, operating the website https://www.skylane.com/icacbahrain, collects, uses, discloses, and safeguards your personal data when you apply for Indian consular services (visas, passports, OCI, attestation, etc.) in the Kingdom of Bahrain.

We process data on behalf of the Embassy of India in Bahrain (the “Diplomatic Mission”) and comply with Bahrain’s Personal Data Protection Law No. (30) of 2018 (PDPL).

2. Data Controller & Data Protection Guardian

  • For value-added services (appointments, document tracking): KA VISA SERVICES COMPANY W.L.L is the Data Controller

  • For consular application processing: We act as Data Processor for the Diplomatic Mission

In compliance with the PDPL, we have appointed Designated Guardian. You can contact our DPG or the relevant department regarding any privacy-related concerns using the contact details in Section 11.

3. Personal Data We Collect

a. Identification: Name, DOB, nationality, passport details, biometric data (if required)
b. Contact: Address, email, phone
c. Application-specific: Travel, employment, family, financial info
d. Payment: Card/payment data (via secure 3rd-party processors)
e. Communication: Emails, chat logs, calls
f. Technical: IP, device/browser info (via cookies)

4. Purpose & Legal Basis

PurposeLegal BasisConsular application processingLegal obligation / Diplomatic Mission authorityValue-added servicesContractual necessity / ConsentCommunicationLegitimate interest / Contractual necessityPaymentsContractual necessityWebsite operationLegitimate interest / Consent (for cookies)Legal compliance & fraud preventionLegal obligation / Legitimate interest

5. Data Sharing

  • Diplomatic Mission: application & biometric data

  • Government authorities: if legally required

  • 3rd-party processors: e.g., couriers, IT, payments

  • Group companies (if any): Group Entities

All third parties are contractually bound under PDPL obligations.

6. International Data Transfers

Your data may be transferred to India or other countries to process your application. We ensure PDPL-compliant safeguards like:

  • Transfer to approved jurisdictions

  • Standard contractual clauses

  • Your explicit consent where required

7. Data Retention

CategoryRetentionApplication dataOnly during processing; deleted after handover unless mandatedValue-added servicesTill service completionCommunication/website dataRetained for legal, security, or service improvement reasons

8. Your Rights (PDPL)

You have the right to:

  • Be informed

  • Access your data

  • Rectify errors

  • Request erasure

  • Restrict or object to processing

  • Avoid fully automated decisions

📩 Contact our Designated Guardian (Section 11) to exercise these rights.

9. Data Security

We implement encryption, access controls, system audits, secure storage, and staff training to protect your data. While we maintain best practices, no method is fully immune to risks.

10. Cookies & Tracking

Cookies help us enhance website functionality and personalize content. For full details, refer to our [Cookie Policy](Cookie Link).

11. Contact Us

KA VISA SERVICES COMPANY W.L.L
📍 No. 234, First Floor, Bahrain Mall, Avenue 28 Building 184, Block 410 Sanabis, Manama, Bahrain
📧 [email protected]
📞 Contact Number

You may also contact Bahrain’s Personal Data Protection Authority: https://www.pdp.gov.bh/en/index.html

12. Policy Updates

We may update this policy. Major changes will be posted on our site with a revised “Last Updated” date. Continued use implies consent to updates.