Terms and Conditions

1. Interpretation

1.1. Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2. Definitions

For the purposes of these Terms and Conditions:

“Application” means the software program provided by the Company downloaded by You on any electronic device, named Atlys.

“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Acknowledgment

2.1. These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

2.2. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

2.3. We respect your right to information and aim at providing a transparent set of “Terms”. Please read the terms of this Policy provided below to learn about the “Terms” you will be signing up for. IF YOU DO NOT AGREE TO ANY OF THE TERMS AND CONDITIONS MENTIONED HEREIN KINDLY DO NOT GIVE YOUR CONSENT AND PROCEED FURTHER TO ACCESS THE Application. By giving your consent to proceed forward in order to access the Application, you will be responsible to adhere to the “Terms” mentioned herein.

2.4. The policies or “Terms” as may be prescribed by the “Company” together constitute a legally binding agreement between you and the Company. You are requested to read these Terms carefully before accessing or using the Application.

2.4. This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

2.6. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

2.7. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

2.8 You acknowledge the grant or refusal of a visa is at the sole discretion of the Embassy and Atlys is neither involved in the process nor is liable or responsible in any manner whatsoever for any delay in processing or grant or rejection of the visa application of any applicant by the Embassy, which reserves the right to ask for further documentation and to refuse the visa application.

2.9 You acknowledge that the Estimated Time of Arrival (“ETA”) or the visa appointment slot as displayed on the website of the Company is indicative and is on the best effort basis of the Company and not binding on the Company.

3. Placing Orders for Goods 

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts. 

4. Your Information 

4.1. In order to avail the Services provided by the Company, you will be required to register on the application/web portal. You may be asked to submit some information relevant to Your Order including, without limitation, Your Name, Your Email, Your Phone Number, Your Credit Card Number, the expiration date of Your Credit Card, Your Billing Address, Your Shipping Information, Your Passport Details and Your PAN details.

4.2. You represent and warrant that:

You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any application;

the information You supply to us is true, correct and complete and not misleading ; and

You shall revert to the communications sent by Atlys within 24 hours of the receipt and any failure to do so shall entitle Atlys to cancel our application and You shall not hold Atlys liable for any loss/damage due to delay/non-processing of visa on this account.

You shall verify the information as provided to the Company at the time of submission and also subsequent stages and shall carefully read through all instructions and auto prompts on the App in particular requiring you to verify the details as captured in the application. The Company specifically disclaims all or any liability on account of the failure of the applicant to verify the personal details including the passport number, gender, name, address, age and other information to the stage when the application is finally submitted. You shall at all times, be solely liable for the personal information provided by you.

4.3. By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Application. We reserve our right to ask You for additional information, for the purposes of processing your visa. Any failure or delay in providing the same may lead to cancellation of Your application or delay in processing of Your visa.

4.4. Certain Countries VISA Offices/Applications may require us to complete and submit the relevant application form(s) online/physically for submission of Your details in such format as may be required by them from time to time. By submitting the request on our App, you grant us the authorisation to complete the said form(s) based on information as provided by You and/or submit the form online/physically to the VISA offices of different Countries. You shall continue to indemnify Us for the said completion/verification as done by Us on the basis of the data provided by You.

4.4. By submitting such information and applying for visa, you consent to participating in the Promotional Scheme as floated by Atlys, in partnership with others including provision of insurance or providing you a free blank pre-paid forex card which shall be activated by You, only upon completion of a video KYC. For the said purpose, in terms of the Privacy Policy, you specifically authorise Atlys to share your data with our service provider including your PAN and other details. You also authorise Atlys to access your other personal data for the limited purposes of availing such promotional offer. Provided that if you consent to avail any ancillary services being facilitated by Us, you acknowledge that the relevant service provider shall be responsible for any issue arising in connection thereof and Atlys shall have no liability in that connection whatsoever.